GT99 Terms and Conditions

1. General Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and GT99 ("GT99", "we", "us", "our"), the operator of the gaming platform accessible at gt99.run. By accessing, registering on, or using any part of the GT99 platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them.

If you do not agree with any part of these Terms, you must not use the GT99 platform. GT99 reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of the GT99 platform after any update constitutes acceptance of the revised Terms.

GT99 operates as an online gaming platform providing access to casino-style games including slots, live dealer games, and other gaming products. All games on GT99 use certified random number generators and are provided by licensed third-party game providers. GT99 does not alter the RTP or outcome mechanics of any game on the platform.

2. Eligibility

To register and play on GT99, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age.
• You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
• You must not be a current employee, contractor, or immediate family member of an employee or contractor of GT99 or any of its affiliated game providers.
• You must not be registered on any self-exclusion list that covers GT99 or its affiliated platforms.
• You must be registering and playing on your own behalf, not on behalf of any third party.

GT99 reserves the right to request proof of eligibility at any time. If a player is found to be ineligible — whether at the time of registration or at any later point — GT99 will close the account. Any balance or winnings in the account at the time of closure may be forfeited depending on the nature of the eligibility breach.

3. Account Registration

Each player may hold only one GT99 account. Registering multiple accounts — for any reason, including attempting to claim welcome bonuses more than once — is strictly prohibited and will result in all associated accounts being closed.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and phone number. GT99 uses this information to verify your identity and to process payments. Providing false information at registration is a breach of these Terms and may result in account closure and forfeiture of any balance.

• You are responsible for keeping your login credentials secure. Do not share your password with anyone.
• GT99 will never ask for your password via email, live chat, or any other channel.
• If you suspect that your account has been accessed by someone else, contact GT99 support immediately and change your password.
• GT99 is not liable for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.

GT99 may require you to complete identity verification (KYC) before processing your first withdrawal or at any other point deemed necessary. Verification typically requires a copy of a valid national ID card and proof of your registered payment method. The verification process is straightforward and is completed once — after that, your account remains verified permanently unless your details change.

4. Deposits and Payments

GT99 accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, local bank transfer, and debit card. All deposits are processed instantly. GT99 does not charge any fees on deposits, though your payment provider may apply their own transaction charges.

• The minimum deposit amount is ৳200 unless otherwise stated on the deposit page.
• Deposits must be made from a payment method registered in your own name. Third-party deposits are not permitted.
• GT99 reserves the right to request proof of ownership of any payment method used to deposit.
• Deposits made in error cannot always be reversed. Contact support immediately if you believe a deposit was made incorrectly.

GT99 monitors all deposit activity for signs of money laundering or other financial crime. Any account suspected of being used for money laundering will be suspended pending investigation. GT99 complies with applicable anti-money laundering obligations and will report suspicious activity where required.

5. Withdrawals

Withdrawals are processed to the same payment method used for the most recent deposit. GT99 does not process withdrawals to third-party accounts or payment methods not registered in the player's name. Verified accounts receive withdrawals in under 15 minutes during normal operating hours.

• The minimum withdrawal amount is ৳500 unless otherwise stated.
• GT99 does not charge withdrawal fees. Any charges applied by your payment provider are outside GT99's control.
• Withdrawal requests submitted during peak periods may take slightly longer to process, though GT99 aims to maintain the 15-minute standard at all times.
• GT99 reserves the right to carry out additional verification checks before processing any withdrawal, particularly for large amounts or accounts with unusual activity patterns.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been fully met.

If a withdrawal request is declined, GT99 will notify you via email or live chat with the reason for the decline. Common reasons include incomplete verification, unmet wagering requirements, or a mismatch between the withdrawal method and the deposit method. In most cases, the issue can be resolved quickly by contacting support.

6. Bonuses and Promotions

GT99 offers a range of bonuses and promotions including a welcome bonus for new players, weekly reload bonuses, and cashback offers. All bonuses are subject to the specific terms stated on the relevant promotion page, as well as the general bonus rules set out here.

• Each bonus can only be claimed once per player, per household, and per device unless the promotion explicitly states otherwise.
• Bonuses are credited to your account as bonus funds, not as withdrawable cash. Bonus funds must meet the stated wagering requirement before any associated winnings can be withdrawn.
• Wagering requirements specify how many times the bonus amount must be wagered before a withdrawal can be made. For example, a 20x wagering requirement on a ৳1,000 bonus means ৳20,000 in qualifying bets must be placed.
• Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live dealer games may contribute less. The contribution rates for each game type are listed on the promotion page.
• GT99 reserves the right to withdraw, modify, or cancel any promotion at any time. Players who have already claimed a bonus will not be affected by changes made after the claim date.
• Bonuses obtained through fraudulent means — including the use of multiple accounts — will be voided along with any winnings generated from them.

7. Gameplay Rules

All games on GT99 are provided by licensed third-party game providers and use certified random number generators. GT99 does not alter the outcome mechanics or RTP figures of any game. The published RTP for each game reflects the actual long-term return rate as set by the game provider.

In the event of a technical fault during a game — such as a disconnection, server error, or software malfunction — GT99 will attempt to resolve the issue and restore the game to its state immediately before the fault occurred. If this is not possible, the bet amount will be returned to the player's account. GT99's decision on how to handle technical faults is final.

• Bets placed and confirmed cannot be cancelled or reversed.
• GT99 reserves the right to void any bet that was placed as a result of a software error or pricing mistake.
• Players are responsible for ensuring they have sufficient balance before placing a bet.
• GT99 may impose betting limits on individual accounts at its discretion, particularly where unusual betting patterns are detected.

8. Prohibited Conduct

The following actions are strictly prohibited on GT99. Engaging in any of these activities will result in immediate account suspension, forfeiture of balance and winnings, and may result in legal action:

• Registering more than one account on GT99.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to interact with the platform or place bets.
• Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using GT99 for money laundering or any other illegal financial activity.
• Attempting to access another player's account without authorisation.
• Engaging in any form of harassment, abuse, or threatening behaviour toward GT99 staff or other players.
• Depositing funds on behalf of another person or allowing a third party to use your account.

9. Privacy and Data

GT99 collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering on GT99, you consent to the collection and processing of your personal data as described in that policy.

GT99 uses your personal data to operate your account, process payments, verify your identity, and communicate with you about your account and promotions. GT99 does not sell your personal data to third parties. Data is shared only with payment processors, game providers, and other service providers who are contractually required to handle it securely.

• GT99 uses SSL encryption across the entire platform to protect data in transit.
• Player data is stored securely and access is restricted to authorised personnel only.
• You have the right to request a copy of the data GT99 holds about you by contacting support.
• You may request deletion of your account and associated data, subject to GT99's legal obligations to retain certain records.

10. Responsible Gaming

GT99 is committed to promoting responsible gaming. Gaming should be an enjoyable form of entertainment, not a way to generate income or escape financial difficulties. GT99 provides a range of tools to help players stay in control of their gaming activity.

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit.
• Session Time Reminders: Receive notifications when you have been playing for a set period.
• Self-Exclusion: Temporarily or permanently close your account at any time with no waiting period.
• Reality Checks: Regular on-screen reminders of how long you have been playing and how much you have wagered.

If you are concerned about your gaming behaviour, please visit our Responsible Gaming page for more information and resources. GT99's support team is trained to assist players who reach out with concerns about problem gambling — without judgment and with full confidentiality.

11. Account Termination

You may close your GT99 account at any time by contacting support. Any real-money balance remaining in your account at the time of closure will be returned to your registered payment method, provided all verification requirements have been met and there are no outstanding wagering requirements on bonus funds.

GT99 reserves the right to suspend or close any account at its discretion, including but not limited to cases where:

• A player has breached these Terms and Conditions.
• Fraudulent or suspicious activity has been detected on the account.
• A player is found to be ineligible to hold an account on GT99.
• GT99 is required to do so by law or by a regulatory authority.

Where an account is closed by GT99 due to a breach of these Terms, any balance or winnings in the account may be forfeited. GT99 will notify the player of the closure and the reason for it where legally permitted to do so.

12. Limitation of Liability

GT99 provides its platform on an "as is" basis. While GT99 makes every effort to ensure the platform is available and functioning correctly at all times, GT99 does not guarantee uninterrupted access or error-free operation. Scheduled maintenance and unplanned outages may occur.

To the maximum extent permitted by applicable law, GT99 shall not be liable for any loss or damage — including loss of winnings, loss of data, or any indirect or consequential loss — arising from:

• Platform downtime, technical faults, or software errors.
• Unauthorised access to your account resulting from your failure to keep credentials secure.
• Decisions made by players based on information provided on the platform.
• Any third-party service failure, including payment provider outages.

Nothing in these Terms limits GT99's liability for fraud, death, or personal injury caused by GT99's negligence, or any other liability that cannot be excluded by law.

13. Changes to These Terms

GT99 may update these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, GT99 will notify players via email or an in-platform notification.

It is your responsibility to review these Terms periodically. Continued use of the GT99 platform after any update constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

14. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the GT99 support team. Support is available 24 hours a day, 7 days a week via live chat on the platform or by email.

GT99 is committed to resolving any concerns or disputes fairly and promptly. If you feel that a matter has not been handled to your satisfaction, please escalate it in writing to [email protected] with the subject line "Formal Complaint" and GT99 will review the matter within 5 business days.